Provision of Contact Centre Solution

contractContracts FinderRef TEWV26-23complete

Estimated value

£227k

Awarded value

£227k

Awarded 21 May 2026

Suppliers

1

Lots

1

1 awarded

Published

10 Jun 2026

Deadline 04 Mar 2026

Description

Provision of Cloud based contact centre covering two services - Crisis and Information. Includes Voice SIP, Agents, Administrators and Call Storage.

Scope

Reference
TEWV26-23
Total value
£226,800 excluding VAT
Commercial tool
Standalone contract
Contract dates
26 May 2026 to 25 May 2029
CPV classifications
32524000

Submission & procedure

Submission deadline
04 Mar 2026, 12:00 am

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£227k

Award date

21 May 2026

Contract start

26 May 2026

Contract end

25 May 2029