Provision of Contact Centre Solution
Estimated value
£227k
Awarded value
£227k
Awarded 21 May 2026
Suppliers
1
Lots
1
1 awarded
Published
10 Jun 2026
Deadline 04 Mar 2026
Description
Provision of Cloud based contact centre covering two services - Crisis and Information. Includes Voice SIP, Agents, Administrators and Call Storage.
Scope
- Reference
- TEWV26-23
- Total value
- £226,800 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 26 May 2026 to 25 May 2029
- CPV classifications
- 32524000
Submission & procedure
- Submission deadline
- 04 Mar 2026, 12:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£227k
Award date
21 May 2026
Contract start
26 May 2026
Contract end
25 May 2029
Awarded to
Awarded suppliers· 1 supplier
Awarded 21 May 2026 · Contract period 26 May 2026 — 25 May 2029
Award value
£227k
Other contracts from TEES ESK & WEAR VALLEYS NHS FOUNDATION TRUST
Full notice and award history for this contracting authority is on the buyer profile.
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