002150 - Library Management System (LMS)
Estimated value
—
Awarded value
£450k
Suppliers
1
Lots
1
Published
11 May 2026
Description
The purpose of this project is to replace the existing Library Management System (LMS) used by Durham County Council Library Services, including 39 public libraries, prisons and a Schools Library Service. The current LMS, developed in house, is outdated and no longer meets the operational and strategic needs of the service. This project will deliver a modern, scalable LMS that enhances operational efficiency, improves user experience, supports digital transformation goals and complies with current compliance standards.
Scope
- Reference
- OPEN20251375
- Commercial tool
- Standalone contract
- Contract dates
- 30 Apr 2026 to 29 Feb 2032Possible extension to 28 Feb 2037
The Contract period is for an initial 5-year period, with the option to extend for a further 5 years subject to satisfactory performance, service continuity, and the Council's future requirements. The anticipated go-live date for the new system is 1st February 2027, following a 9-month period of mobilisation and implementation, which will commence on 1st May 2026.
- CPV classifications
- 48160000
- Contract locations
- North East England, United Kingdom
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| System Architecture Diagram | — | quality | 5.00% |
| Statement of Works | — | quality | 10.00% |
| Product Roadmap and Development | — | quality | 5.00% |
| Training and Knowledge Transfer | — | quality | 10.00% |
| Hypercare and Post Hypercare Support | — | quality | 10.00% |
| System Demonstration | As part of this tender assessment, suppliers are required to provide a structured demonstration of their library management system. The purpose of the demonstration is to evidence how your system supports the core business functions that are critical to our operations across public libraries, schools library services and prison library environments. The demonstration scenarios are provided in Document 4 PSQ Response, and the date of the system demonstration will be provided via the Open portal. | quality | 15.00% |
| Desirable System Functionality | In addition to meeting all mandatory requirements outlined in this tender, bidders are invited to propose solutions that incorporate desirable system functionality. Desirable functionality refers to system capabilities, specifically for the Schools Library Service, which goes beyond the minimum requirements of a standard Library Management System. These features are not compulsory but will be considered during evaluation and may enhance the overall value of your proposal. The evaluation of desirable requirements will consist of the assessment of availability (10%) and cost (5%). | quality | 10.00% |
| Pricing Schedule | The individual elements will be scored as follows: • Element 1 - Fixed Price Implementation services - Weighting 12% • Element 2 - Ongoing annual subscription (e.g., subscription, support, hosting, maintenance)- Weighting 12% • Element 3 - Rate Card for additional professional services - Weighting 6% • Element 4 - Desirable System Functionality - Price Weighting 5% | price | 35.00% |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£450k
Award date
10 May 2026
Contract start
31 May 2026
Contract end
29 Feb 2032