Carers Support Service

Cumberland CouncilcontractFind a TenderRef ocds-h6vhtk-04ef94Procurement Act 2023Light-touch servicesSME suitableVCSE suitablepending
View buyer

Estimated value

Awarded value

£4.3m

Awarded 26 May 2025

Suppliers

3

2 SME

Lots

3

3 awarded

Published

10 Jun 2025

Description

Cumberland Council's new Carers Support Service aims to ensure that unpaid Carers of all ages can benefit from support that meets their needs. The maximum total value of the contract for the initial terms and the extensions of all three lots is £4.337m but no guarantee is given as to the actual value of the contract. There are 3 Lots. Lot 1 Young Carers and Parent Carer Support (this will be for the provision of the functions set out in paragraph for Carers aged 18 and below, Parent Carers for children with disabilities, Transition Carer Assessments, family working with multi-generational carer family units); Lot 2 Adult Carers (this will be for the provision of the functions set out above for all Carers aged 18 plus or to work with the provider of Lot 1 in supporting the needs of any Adult Carers they are working with); and Lot 3 Digital Carer support (this is for the delivery of identification and self-help support including access to an online Carers Assessment being developed separate to this contract by the Council.

Scope

Reference
ocds-h6vhtk-04ef94
Commercial tool
Standalone contract
Contract dates
30 Sept 2025 to 30 Sept 2027
Possible extension to 30 Sept 2029

There is the potential for two 12-month contract extensions for Lot 1, depending on both the success in achieving the required outcomes and availability of further funding which if used would terminate 30th September 2029. Use of these optional extensions are at the absolute discretion of the Council.

CPV classifications
85000000
Contract locations
North West England, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Qualityquality70.00%
Social Valuequality20.00%
Priceprice10.00%

Submission & procedure

Procedure
Open procedure

Award details· 3 awards

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£867k

Award date

26 May 2025

Contract start

30 Sept 2025

Contract end

30 Sept 2027

Awarded to
FA
CH 01068186
MC
SME

Lots · 3 total

Divisions of the contract. Each lot can be awarded separately.

View all →
LotTitleEst. valueStatus
1Young Carers and Parent Carer Support£867kcomplete
2Adult Carers£3.3mcomplete
3Digital Carers Support£217kcomplete