AI Whatsapp Tool for Unpaid Carers
Estimated value
£134k
Awarded value
£134k
Suppliers
1
Lots
1
Published
21 May 2026
Description
Gloucestershire County Council has awarded contract for 'A chat assistant, harnessing the power of artificial Intelligence (AI) to enable people to navigate, access and 'have a conversation with' social care information, advice, guidance and processes. Our tool delivers conversations through a range of communication channels (e.g. web, sms, Whatsapp, app).' This contract has been let for a period of 2 years with an option to extend for a further 1 year.
Scope
- Reference
- GLOSCC001-DN809801-31975576
- Total value
- £134,400 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2026 to 30 Mar 2028
- CPV classifications
- 48000000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 24 Mar 2026, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£134k
Award date
24 Mar 2026
Contract start
31 Mar 2026
Contract end
30 Mar 2028
Awarded suppliers· 1 supplier
Awarded 24 Mar 2026 · Contract period 31 Mar 2026 — 30 Mar 2028
Other contracts from Gloucestershire County Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to CC2i Ltd· 10
Cross-buyer view of this supplier's public-sector wins.
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