Crowlin Recovery House - Mental Health Crisis Support Service

Hampshire and isle of Wight Healthcare NHS Foundation TrustcontractFind a TenderRef ocds-h6vhtk-056318Procurement Act 2023Light-touch servicesSME suitableVCSE suitableactive

Estimated value

Awarded value

£3.7m

Awarded 24 Mar 2026

Suppliers

1

1 SME

Lots

1

1 awarded

Published

26 Mar 2026

Description

NHS Hampshire and Isle of Wight Integrated Care Board (ICB) are seeking a provider of Mental Health Crisis Support Services for Crowlin Recovery House, via an open tender process (Procurement Act - Light Touch). The Recovery House is a short-term residential, non-clinical service designed to provide quick access to support for individuals in mental health crisis or to individuals to avoid an escalating crisis that may otherwise result in inpatient hospital care. The service will be available 24/7 and will offer a range of focused interventions to address individuals' emotional and mental health needs, ensuring that they are well supported during their recovery. The Recovery House does not deliver regulated activities therefore no CQC registration is required.

Scope

Reference
F16982
Commercial tool
Standalone contract
Contract dates
30 Jun 2026 to 30 Sept 2029
Possible extension to 30 Sept 2030

The contract includes the option to extend for a period of 12 months.

CPV classifications
85000000
Contract locations
South East England, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Technicalquality50.00%
Social Valuequality10.00%
Whole Life Costscost40.00%

Participation

Conditions suppliers must meet to bid.

See Invitation to Tender (ITT) pack for details.

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£3.7m

Award date

24 Mar 2026

Contract start

14 Dec 2026

Contract end

13 Dec 2029

Awarded to