Soft Market Test - Cloud-hosted Omnichannel Contact Centre Solution
Estimated value
—
services
Awarded value
—
Suppliers
0
Lots
1
0 awarded
Published
16 Aug 2022
This is a preliminary market engagement notice
Map the supplier landscape and document your shortlist before opening the tender. The market simulation produces a defensible audit record you can attach to your procurement file.
Description
Torus are looking to implement a Cloud Omni-Channel Contact Centre platform to replace our existing on-premise contact centre solution. Full details of the requirement can be found in the Soft Market Response document contained within the linked exercise.
Scope
- Reference
- ocds-h6vhtk-035ed9
- Commercial tool
- Standalone contract
- Main category
- services
- Contract locations
- North West England