Framework Agreement for Patient and Healthcare Communications & Related IT Services
Estimated value
—
Awarded value
—
Suppliers
38
Lots
7
Published
05 May 2021
Description
The aim of this procurement was to appoint a number of suppliers who specialise in patient and healthcare communications and related IT services to a framework agreement for the NHS and, potentially, other public sector organisations. The authority recognises that the expertise required will exist both nationally and at a local level and aims to be as inclusive as is practicable in order that the awarding authority has the most appropriate resource available.
Scope
- Reference
- 4909-3327
- Commercial tool
- Standalone contract
- Main category
- services
- CPV classifications
- 485120004851500064200000642100006421612079512000320000003232000032510000480000006421610072000000722300007240000030200000302313003168223039133000723000004898300072260000322320007221251503000000
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| as per evaluation criteria published in the tender documents | 100 | quality | — |
| as per evaluation criteria published in the tender documents | 0 | cost | — |
Submission & procedure
- Procedure
- Restricted procedure
Award details· 10 awards
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Lots · 7 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| Lot 1 | Patient Messaging Services | — | cancelled |
| Lot 2 | Medical Messaging Application (Pager Replacement) | — | cancelled |
| Lot 3 | Kiosk Display (Digital Signage) | — | cancelled |
| Lot 4 | Patient Check-In Management System | — | cancelled |
| Lot 5 | Patient-Friendly App Development | — | cancelled |
Award 1· 5 suppliers
Awarded —
Award 2· 9 suppliers
Awarded —
Award 3· 3 suppliers
Awarded —
Award 4· 5 suppliers
Awarded —
Award 5· 5 suppliers
Awarded —
Award 6· 5 suppliers
Awarded —
Award 7· 6 suppliers
Awarded —
Award 8· 0 suppliers
Awarded —
Award 9· 0 suppliers
Awarded —
Award 10· 0 suppliers
Awarded —
Total lots
7
Awarded
0
Estimated total
—
Awarded total
—
Patient Messaging Services
Start
—
End
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Estimated
—
CPV
Medical Messaging Application (Pager Replacement)
Start
—
End
—
Estimated
—
CPV
Kiosk Display (Digital Signage)
Start
—
End
—
Estimated
—
CPV
Patient Check-In Management System
Start
—
End
—
Estimated
—
CPV
Patient-Friendly App Development
Start
—
End
—
Estimated
—
CPV
Video Conferencing System
Start
—
End
—
Estimated
—
CPV
Bespoke Services
Start
—
End
—
Estimated
—
CPV
Other contracts from NHS Commercial Solutions· 10
Most recent notices published by the same contracting authority.
| Title | Type | Value | Published |
|---|---|---|---|
| Framework Agreement for Modular & Prefabricated Building Solutions and Associated Services | contract | — | 04 Nov 2025 |
| Managed Equipment Services | contract | — | 28 May 2025 |
| Electrical and Biomedical Engineering Framework Agreement NHSCS 2025 | contract | — | 27 May 2025 |
| Regional Estates Solutions Framework Agreement | call off | — | 27 May 2025 |
| Sustainable Estates Solutions Framework Agreement | contract | — | 27 May 2025 |
| Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services | contract | £400.0m | 23 May 2025 |
| Digital Dictation, Speech/Voice Recognition, Outsourced Transcription and associated services | call off | — | 20 May 2025 |
| Patient Healthcare Communications and Related IT Services Framework | call off | — | 07 May 2025 |
| Framework Agreement for Patient & Healthcare Communications & Related IT Services | contract | — | 21 Jan 2025 |
| Opportunity Notice - Modular & Prefabricated Building Solutions and Associated Services | contract | — | 20 Dec 2024 |
Other contracts awarded to BTS Holdings Ltd· 0
Cross-buyer view of this supplier's public-sector wins.
No related contracts found.