Contract for the Provision of Domiciliary Care Services Appleton Lodge (Extra Care - Dementia)

This contract is for the Provision of Domiciliary Care Services at Appleton Lodge (Extra Care - Dementia). The Provider will be required to deliver high quality domiciliary care services to the people, with memory problems / dementia, living at Appleton Lodge, Spennymoor. Please access the tender documentation for free for full details of the specification and requirements via the NEPO Procontract www.nepo.org (https://www.nepo.org) website and access the tender using DN598168. If you have any problems accessing the documents via the system please contact the NEPO helpdesk as detailed below. The E-tendering System Support is provided for Providers by the NEPO portal administration organisation Proactis. Please use the method below that is appropriate to the issue that you are experiencing. • Proactis Supplier Support Helpdesk Ticketing System (http://proactis.kayako.com) - To be used by Suppliers for non-time critical issues i.e. password resets / account queries, finding information, accessing the tender, etc. • Email (ProContractSuppliers@proactis.com) - To be used in same way as ticketing system. Any emails to this address will auto-log a support ticket on Proactis Supplier Support Helpdesk