COV - Healthwatch Coventry Service and Independent Health Complaints Advocacy Service
Estimated value
—
Awarded value
—
Suppliers
1
Lots
1
Published
11 Apr 2025
Description
Provision of the Healthwatch Coventry Service and Independent Health Complaints Advocacy Service (IHCAS). The Provider shall deliver the Healthwatch Coventry Service and be responsible for providing the Independent Health Complaints Advocacy Service on behalf of Coventry City Council. Although Healthwatch Coventry Service and IHCAS are separate services, the Council requires a single organisation to provide both independent services in order to meet statutory duties and requirements.
Scope
- Reference
- COV-17770
- Commercial tool
- Standalone contract
- Contract dates
The initial term of the Contract will be for the period of 3 years from commencement but may be extended, by mutual agreement by 2 increments of 12 months.
- Main category
- services
- CPV classifications
- 7972000085300000
- Contract locations
- West Midlands
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Service Delivery | 25 | quality | — |
| Governance | 15 | quality | — |
| Partnerships | 5 | quality | — |
| Service Accessibility and Profile | 5 | quality | — |
| Implementation and Mobilisation | 15 | quality | — |
| Performance Monitoring and Impact | 5 | quality | — |
| — | 30 | price | — |
Submission & procedure
- Procedure
- Award procedure without prior publication of a call for competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—