Tenant Perception Survey
Rotherham Borough CouncilcontractFind a Tender ↗Ref ocds-h6vhtk-06b58dProcurement Act 2023SME suitableactive
Estimated value
—
services
Awarded value
—
Suppliers
0
Lots
1
0 awarded
Published
16 Jun 2026
Deadline 30 Jun 2026
Description
The successful provider will be required to use the Tenant Satisfaction Measures (TSMs) as the basis for carrying out a tenant satisfaction survey with a representative sample of the Council's tenants, as per guidance from the Regulator of Social Housing (RSH) and Housemark and to enable the Council to drive forward any necessary service improvements. The Council is seeking tenders from companies who are able to complete the Tenants Perception Survey on behalf of the Council for a period of up to four years, starting in Summer 2026. This will include analysis of the returned survey and report back to RMBC.
Scope
- Reference
- 25-256
- Total value
- £85,000 including VATBelow the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 31 Jul 2026 to 31 Jul 2031
- Main category
- services
- CPV classifications
- 79311000
- Contract locations
- Yorkshire and the Humber, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 30 Jun 2026, 11:00 am
- Submission address
- Tender documents can be found at https://yortender.eu-supply.com/login.asp?B=YORTENDER. The project ID is 100111593. All correspondence in relation to this tender will be carried out through YORtender. It is the bidder's responsibility to ensure that an appropriate person is selected as the main point of contact and their contact details are kept up to date. Failure to do so could result in missed communication and subsequent elimination from the tender process. The Council accepts no liability or responsibility in such instances and timescales will not be extended. Technical Issues: If you experience technical issues surrounding the use of the YORtender system you should request support from the system provider (Mercell) by logging a ticket at email: uksupport@eu-supply.com or telephone: 0800 840 2050. Please note office working hours are 09:00 - 17:00.
- Electronic submission
- Yes
- Procedure
- Below threshold - open competition