New Homes Ombudsman Service
Estimated value
—
services
Awarded value
—
Suppliers
1
1 SME
Lots
1
1 awarded
Published
01 Apr 2022
Description
The successful tenderer will be required to establish the NHOS and manage investigations that are referred to it. In addition the NHOS will be expected to provide management information to the NHQB and attend Board meetings to report on its progress. It will also be required to liaise with the house-building industry and promote its services to the industry whilst managing the customer interface
Scope
- Reference
- ocds-h6vhtk-02b56d
- Commercial tool
- Standalone contract
- Contract dates
the contract has an option to extend at the sole discretion of the NHQB for a further 24 months
- Main category
- services
- Contract locations
- North East EnglandNorth West EnglandYorkshire and the HumberEast MidlandsEast of EnglandLondonSouth East EnglandSouth West EnglandWalesScotland
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Based on responses to a set of questions | 80% | quality | — |
| — | 20% | price | — |
Submission & procedure
- Procedure
- Innovation partnership
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Awarded to