Multi-model research methods platform for User Research

H M REVENUE & CUSTOMScontractContracts FinderRef CW96653SME suitablecomplete
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Estimated value

£115k

Awarded value

£115k

Awarded 27 Sept 2024

Suppliers

1

Lots

1

1 awarded

Published

28 Oct 2024

Deadline 19 Aug 2024

Description

HMRC need a tool with a variety of methodologies, including; card sorting, tree testing, 1:1 research, usability testing, unmoderated sessions, click testing, surveys and live intercepts. The tool should have an advanced capability, which allows multiple methodologies to be integrated into a project. The tool should have implemented a research insights management system that can help scale research, centralise, share and collaborate on experience insights data gathered from multiple studies.

Scope

Reference
CW96653
Total value
£114,680.5 excluding VAT
Commercial tool
Standalone contract
Contract dates
15 Sept 2024 to 14 Sept 2025
CPV classifications
72000000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
19 Aug 2024, 3:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£115k

Award date

27 Sept 2024

Contract start

15 Sept 2024

Contract end

14 Sept 2025

Awarded to