Carers Support Service – Mental Health Specialist Provider

Milton Keynes City CouncilcontractFind a TenderRef ocds-h6vhtk-04fd84Procurement Act 2023Light-touch servicesSME suitableVCSE suitableactive
View buyer

Estimated value

Awarded value

Suppliers

1

Lots

1

1 awarded

Published

23 Dec 2025

Description

Milton Keynes City Council are currently out to tender for the provision of Carers Support Service – Mental Health Specialist Provider. The Carers Support Service will be delivered as a tiered model of support. The tiered approach encompasses levels of support and specialism. It has a lead provider, who provides overarching Information, Advice, and Guidance (IAG) and acts as a single point of access. It then has a number, depending on requirements, of specialist organisations who work in collaboration to meet the needs, i.e. unpaid carers of any age. The specialist organisations will cover the areas of: • Young Carers and Young Adult Carers • Mental Health • Learning Disability and Neurodivergence • Older People The Mental Health Specialist Provider organisation forms part of the tiered approach. The Provider of the Mental Health specialist service will deliver the following services and activities under the service specification; • Support for carers who care for someone with a Mental Health illness (with or without a formal diagnosis), or with addiction, or with dual diagnosis. • As Mental Health can be such a wide remit in terms of complexity and knowledge, the provider should have access to specialist information where required. • Development of peer support networks • Training related to the condition of the cared for • Awareness of what else is available in Milton Keynes to support carers • Promotion of their service • Work to identify carers, reduce the stigma around the caring role and promote who is a carer • Maintain a relationship with MKCC Adult Social Care • Support when the caring role ends, including bereavement support • Seasonal celebrations and contribute to events such as Carers Week and Carers Rights Day Further information regarding the Council's requirement is set out in the tender documents which are available on the Councils E-Tendering portal - https://in-tendhost.co.uk/milton-keynes/aspx/Home Deadline for submissions of the tender will be 12 Noon on 2nd May 2025. Please allow sufficient time to make your return as late returns will not be permitted. Any questions relating to this tender should be made via correspondence on the website. Please do not engage with any persons in the Council via email or phone regarding this tender.

Scope

Reference
2024-245
Commercial tool
Standalone contract
Contract dates
14 Jul 2025 to 13 Jul 2028
Possible extension to 13 Jul 2030

Optional Extension of up to 2 years

CPV classifications
85000000
85300000
85310000
85312000
Contract locations
Milton Keynes, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Submission & procedure

Procedure
Below threshold - open competition

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end

Awarded to