Provision of Market Research Services for Home Office Customer Services
Estimated value
£1.3m
Awarded value
£1.3m
Awarded 10 Feb 2024
Suppliers
1
Lots
1
1 awarded
Published
15 Feb 2024
Deadline 23 Nov 2023
Description
RM6126\r Research and Insights\r The provision of both qualitative and quantitative insight into customer journeys to gain an in-depth understanding, enable continual tracking, and improvement of the customers experience, at touchpoints along their journey
Scope
- Reference
- CCZZ23A22- 1.
- Total value
- £1,344,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 10 Feb 2024 to 09 Feb 2026
- CPV classifications
- 79310000
Submission & procedure
- Submission deadline
- 23 Nov 2023, 12:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£1.3m
Award date
10 Feb 2024
Contract start
10 Feb 2024
Contract end
09 Feb 2026
Awarded to
Awarded suppliers· 1 supplier
Awarded 10 Feb 2024 · Contract period 10 Feb 2024 — 09 Feb 2026
Award value
£1.3m
Other contracts from Crown Commercial Service
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to C M MONITOR (BRITAIN THINKS) LTD· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Research and Evaluation Framework | contract | £152k | 30 Jul 2024 |
| 23080 Cambridgeshire County Council Quality of Life Surveys | call off | £286k | 24 Apr 2024 |
| PS24059 SMART DATA RESEARCH UK PUBLIC DIALOGUE | contract | £168k | 22 Apr 2024 |
| Provision of Consultation Services | contract | £160k | 11 Apr 2024 |
| Provision of Insight on understanding of priorities for routine immunisations in families with younger children | contract | £40k | 29 Feb 2024 |
| 2023-108 Qualitative Research Call-Off Contract | contract | £170k | 20 Dec 2023 |
| Banknote Usage Survey | contract | £70k | 19 Dec 2023 |
| NICE Listens Dialogue | contract | £131k | 16 Nov 2023 |
| Provision of Communications Research | contract | £3.4m | 07 Nov 2023 |
| Provision of Communications Research | contract | £2.2m | 07 Nov 2023 |