Customer Experience Training - GEMS3
FIRST GREATER WESTERN LIMITEDcontractFind a Tender ↗Ref ocds-h6vhtk-0505e0Procurement Act 2023Utilities regimeSME suitablepending
Estimated value
—
Awarded value
£683k
Awarded 12 Aug 2025
Suppliers
1
1 SME
Lots
1
1 awarded
Published
13 Aug 2025
Description
Customer Experience Training - GEMS3 Tender
Scope
- Reference
- 2025/S 000-016331
- Commercial tool
- Standalone contract
- Contract dates
- 14 Sept 2025 to 30 Sept 2027Possible extension to 30 Jun 2028
Additional training services if required.
- CPV classifications
- 80000000
- Contract locations
- South West England, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality Submission | — | quality | 55.00% |
| Commercial | Contract | quality | 5.00% |
| Pricing | — | price | 40.00% |
Submission & procedure
- Procedure
- Competitive flexible procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£683k
Award date
12 Aug 2025
Contract start
14 Sept 2025
Contract end
31 Mar 2027
Awarded to