Outbound Dialler Services
Estimated value
£3.2m
Awarded value
£3.2m
Awarded 01 Mar 2024
Suppliers
1
Lots
1
1 awarded
Published
02 Apr 2024
Deadline 01 Mar 2024
Description
To procure an outbound Dialler, SMS and Email communication service as part of internal strategy for collection on overpayments and overseas arrears. Customer level data will be shared between external supplier and SLC daily to provide files for outbound communications and maintain customer account accuracy.
Scope
- Reference
- BIP852835890
- Total value
- £3,168,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2024 to 30 Mar 2028
- CPV classifications
- 79940000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 01 Mar 2024, 12:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£3.2m
Award date
01 Mar 2024
Contract start
31 Mar 2024
Contract end
30 Mar 2028
Awarded to