Lift Servicing and Maintenance

Lift Servicing and Maintenance Tai Hedyn Limited, trading as Hedyn ("the Association") requires a Contract for Passenger Lift Maintenance and Servicing at various sites. Eight lifts in four different properties will be on a fully comprehensive cover and the remainder will be a service only where all repairs are to be quoted, for convenience and to avoid delays any repairs £500 excluding VAT or less the contractor can carry out without waiting for authorisation. All planned maintenance will be carried out within Hedyn stipulated working hours and tailored to the Association's requirements. There must be a 24hour call out service number that Hedyn staff can contact in the event on an emergency. The contractor will make arrangements for all phone lines in lifts to be transferred to the contractors contact number for ongoing monitoring within the first 48 hours of commencement of the contract. Regular reviews for servicing are to be recorded of the current condition and future condition of the equipment with recommendations to implement planned maintenance where regulations/standards change and upgrades may be required which fall outside of the Contract, these are to be detailed in a quote and supplied with the service report at the intervals set by Hedyn, copies of the records will be kept on a central register with a copy also kept at the scheme. The Contractor will be expected to update the Hedyn Compliance Database as and when required and agreed prior to pre contract start date. The contractor will ensure there is a main point of contact throughout the duration of the contract with clear escalation points and Hedyn will provide the same. The successful Bidder should note that throughout the term of the Contract as the property stock and equipment list is live and may be subject to change. Therefore, the Association reserves the right to make modifications to the Contract in respect of the properties, equipment and / or tasks required as contained or referenced within this document. Please refer to the Invitation to Tender (ITT) documents for the full specification of requirement.