Provision of Independent Complaint Officers Framework
Estimated value
—
Awarded value
—
Suppliers
3
Lots
1
Published
30 May 2025
Description
Hull City Council (The Authority) has awarded three contracts to tenders from interested organisations to provide Independent Complaint Officers services. The tender was completed as an open procedure consisting of a one stage process. The contract is anticipated to commence 1st September 2025 ending by 31st August 2029 with an option to extend for a period of 2 x 12 month periods. The Authority has estimated the value of the Services to be £60,000 per annum with the total contract value been £360,000.00.
Scope
- Reference
- LP/25
- Commercial tool
- Standalone contract
- Contract dates
- 31 Aug 2025 to 31 Aug 2029
- Main category
- services
- CPV classifications
- 853100008531130098000000
- Contract locations
- Yorkshire and the Humber
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 70 | quality | — |
| — | 30 | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details· 3 awards
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
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Contract end
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