Contact Centre Solution
Bournemouth Christchurch and Poole CouncilcontractContracts Finder ↗Ref BOURN001-DN515954-24446353SME suitablecomplete
Estimated value
£703k
Awarded value
£598k
Awarded 26 Dec 2020
Suppliers
1
Lots
1
1 awarded
Published
10 Sept 2021
Deadline 30 Sept 2020
Description
The Council has awarded a contract for a Contact Centre Solution for BCP Council's Customer Services Unit.\r The contract starts on 27 December 2020 and ends on 26 December 2023 with the option to extend annually for\r a further two years. Therefore, if all extensions were taken the full length of the contract would be for five years.
Scope
- Reference
- BOURN001-DN515954-24446353
- Total value
- £703,435 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 27 Dec 2020 to 26 Dec 2023
- CPV classifications
- 72600000 48600000 48200000 48500000 72220000 72266000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 30 Sept 2020, 1:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£598k
Award date
26 Dec 2020
Contract start
27 Dec 2020
Contract end
26 Dec 2023
Awarded to