PS.

Contact Centre Solution

Bournemouth Christchurch and Poole CouncilcontractContracts Finder ↗Ref BOURN001-DN515954-24446353SME suitablecomplete

Estimated value

£703k

Awarded value

£598k

Awarded 26 Dec 2020

Suppliers

1

Lots

1

1 awarded

Published

10 Sept 2021

Deadline 30 Sept 2020

Description

The Council has awarded a contract for a Contact Centre Solution for BCP Council's Customer Services Unit.\r The contract starts on 27 December 2020 and ends on 26 December 2023 with the option to extend annually for\r a further two years. Therefore, if all extensions were taken the full length of the contract would be for five years.

Scope

Reference
BOURN001-DN515954-24446353
Total value
£703,435 excluding VAT
Commercial tool
Standalone contract
Contract dates
27 Dec 2020 to 26 Dec 2023
CPV classifications
72600000 48600000 48200000 48500000 72220000 72266000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
30 Sept 2020, 1:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£598k

Award date

26 Dec 2020

Contract start

27 Dec 2020

Contract end

26 Dec 2023

Awarded to
TS
Transparity Solutions Ltd