Electrical and Mechanical Servicing for all Hot Water & Heating Service Assets & Associated Plant
Estimated value
—
Awarded value
£3.1m
Suppliers
1
Lots
1
Published
13 Jul 2026
Description
This contract is for a qualified provider to deliver comprehensive compliance inspections and certification of the Council's hot water service assets and associated plant. The contract covers a wide range of systems, including gas boilers, oil boilers, biofuel boilers, unvented/vented water heaters, standard electrical water heaters, as well as air source and ground source heat pump systems. The assets range from domestic systems to large commercial boilers and associated plant. The successful provider is expected to ensure that all systems are tested, certified and reported in line with current regulatory standards.
Scope
- Reference
- NCCT43213
- Commercial tool
- Standalone contract
- Contract dates
- 01 Dec 2025 to 04 Dec 2028Possible extension to 04 Dec 2030
2 x12 month options to extend have been included at the discretion of Norfolk County Council.
- CPV classifications
- 7131410071334000
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Simple description | NCCT43213 Electrical and Mechanical Servicing for all Hot Water & Heating Service Assets & Associated Plant We reserve the right during subsequent stages of the Competitive Flexible procedure to refine the award and or assessment criteria and may alter the relative importance of the award and or assessment criteria. Any amendments will therefore be communicated in full at the appropriate time. The structure of this Competitive Flexible Process is detailed below. Bidders will be invited to complete all schedules of the ITT Documentation pack and submit their initial bids including their Quality & Price submissions. Once bidders return their initial bid submissions via INTEND the first level of assessment will be a compliance check against the ITT instructions contained in this whole document. Pricing Clarifications and bidding assumptions will be assessed and dialogue maybe required during the pricing assessment stage. . NCC does however reserve the right not to dialogue at the pricing assessment stage and proceed to award . All parties that Pass the Quality Threshold score will progress to having their Price scoring added to the Quality to determine a rank order of eligible bidders. The highest scoring bidder will be awarded the contract subject to effective conclusion of standstill at NCC discretion. Annex 4 Form F Quality Evaluation is weighted 50% Each Quality Question has been broken down comprising a total weighting available of the 50% amongst each of the questions. The formula for calculation will be Weighting for each question divided by Maximum Mark available x Score received . Annex 3 Form G Pricing Evaluation is weighted 50% Pricing Clarifications and bidding assumptions will be assessed and dialogue maybe required during the pricing assessment stage. One total price will be summed as representative for the three years of the committed contract. For Price we will then use the formula Lowest Price divided by Bid Price x 50 to calculate the Price Final Score. Where bidders pricing is incomplete and this is not able to resolved / corrected within a calendar week of notifying them then they will score a zero for their pricing submission and their tender submission will be disregarded and not eligible for award.. The Quality and Price will then be added together to give a score out of 100% and bidders ranked accordingly. NCC reserve the right to undertake dialogue as part of pricing assessments if it elects to do so. Bidders will be notified during the process if this will take pace. Full tender instructions can be found in the ITT Document. | price | — |
Submission & procedure
- Procedure
- Competitive flexible procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£3.1m
Award date
09 Jul 2026
Contract start
31 Jul 2026
Contract end
01 Aug 2029