Halton Housing - CRM and Customer Portal Software and Associated Services
Estimated value
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goods
Awarded value
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Suppliers
1
1 SME
Lots
1
1 awarded
Published
25 Nov 2022
Description
This ITT is for CRM and Customer Portal. As a minimum, this contract will be to supply, install, implement, support, maintain and develop all the software and related services as per the requirement of this specification. The main areas of functionality will include but not limited to.• CRM• Customer Portal• Customer Engagement• Reporting• Core Applications Integration• Data Management and MigrationThe contract will be for 4 years.
Scope
- Reference
- Halton Housing 0056
- Commercial tool
- Standalone contract
- Main category
- goods
- CPV classifications
- 484450004848000072000000
- Contract locations
- North West England
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 70% | quality | — |
| Price | 30% | cost | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded to