Managed Service Provider
Estimated value
—
services
Awarded value
—
Suppliers
1
Lots
1
1 awarded
Published
17 Dec 2025
Description
The Managed service provider (MSP) will provide support and management for various IT functions, including helpdesk, hardware support, security monitoring, cloud services, and user management.
Scope
- Reference
- CPT-040
- Commercial tool
- Standalone contract
- Main category
- services
- CPV classifications
- 72000000
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| How you will meet the scope | 35 | quality | — |
| How you will project manage implementation | 25 | quality | — |
| Case study of a similar size organisation | 15 | quality | — |
| Presentation on your services | 15 | quality | — |
| Social value | 10 | quality | — |
| — | 30 | price | — |
Submission & procedure
- Procedure
- Negotiated procedure with prior call for competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
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Contract end
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Awarded to
Awarded suppliers· 1 supplier
Awarded —
Award value
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Other contracts from Caledonian Sleeper Limited
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Core Technology Systems (UK) Ltd· 10
Cross-buyer view of this supplier's public-sector wins.
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|---|---|---|---|
| Active Directory Management | contract | £563k | 09 Mar 2026 |
| TfGM MS SharePoint Support | contract | £45k | 30 Apr 2025 |
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| MPLS Connectivity Hub Service 2024-2025 | contract | £623k | 10 Mar 2025 |
| Provision of Cloud Services for 'Authority' | contract | £916k | 19 Jan 2024 |
| Provision of Microsoft Licences | contract | £847k | 02 Dec 2022 |
| Department for International Trade - Mobile Office, Desktop Managed Services and Office 365 | contract | £178k | 07 Nov 2022 |
| Provision of Desktop Managed Services and Office 365 Productivity Platform | contract | £167k | 22 Oct 2021 |
| Defra Identity and Access Management service | contract | £2.3m | 15 Sept 2021 |
| LUIS Pre Production Infrastructure | contract | £49k | 09 Apr 2021 |