CBC-0831-H-LP Mystery Shopper - AWARD
Estimated value
£5k
Awarded value
£5k
Awarded 13 Feb 2018
Suppliers
1
Lots
1
1 awarded
Published
09 Apr 2018
Deadline 12 Feb 2018
Description
You are being invited to tender to deliver a mystery shopper exercise for Central Bedfordshire Council (CBC). The council is seeking a view of customer experience on which to base recommendations across the organisation and information should be presented according to that aim. This exercise is not designed to target specific services for improvement, however where services are providing exemplary customer service, this should be identified.
Scope
- Reference
- CBC-0831-H-LP - AWARD
- Total value
- £4,950 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 14 Feb 2018 to 27 Mar 2018
- CPV classifications
- 79342300 79342321 79342320 79342311 79342310
Submission & procedure
- Submission deadline
- 12 Feb 2018, 12:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£5k
Award date
13 Feb 2018
Contract start
14 Feb 2018
Contract end
27 Mar 2018
Awarded to