Dispute Support - Enhanced Enquiries Service
Estimated value
—
services
Awarded value
—
Suppliers
1
Lots
1
1 awarded
Published
13 May 2024
Description
The Housing Ombudsman Service will be leveraging this procurement under the Crown Commercial Service - Outsourced Contact Centre and Business Services under the following Lots: Lot 1 – Contact Centre. The Invitation to Tender will be published only to suppliers that have registered under the agreement of the above Lots only.
Scope
- Reference
- ocds-h6vhtk-04161a
- Commercial tool
- Standalone contract
- Main category
- services
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Criterion 1 | 70 | quality | — |
| Criterion 1 | 30 | cost | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Awarded to
HU