Provision for a Social Management Tool

Greater Manchester Combined Authority (GMCA) as the contracting authority are seeking for a suitable service providers to provide a social media tool that can provide secure access to all GMP social media accounts for all trained officers and staff. The tool will be required to provide fully audited access to all accounts to enable officers and staff to securely post content on behalf of GMP and to respond to messages from the public and other agencies. It must also be able to provide analytics of social media content and allow users to monitor open social media channels, follow, like and respond to users on social media. The current service is delivered via a 3rd party supplier, and the contract runs until end of June 2017. The new contract duration will be for a 2 year fixed term, with an option for GMP to extend this on a 1+1 option. The remaining two 12months are subject to the service provider being able to deliver and maintain the services and performance for GMP. Service providers wishing to bid for the services must first register on the Blue Light portal https://uk.eu-supply.com/login.asp?B=BLUELIGHT followed by downloading the tender documents. Bidders are not expected to communicate with any other persons at GMP Police concerning this tender about this exercise. Failure to comply with this requirement could result in disqualification from this procurement process. Bidders are invited to study the requirements outlined in the tender documents and provide their best bid to meet the needs identified.