AT1366 - Automated Collection of Council Debt

Luton CouncilcontractContracts FinderRef LUTON001-DN791147-18857806SME suitablecomplete
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Estimated value

£85k

Awarded value

£85k

Awarded 13 Nov 2025

Suppliers

1

Lots

1

1 awarded

Published

13 Nov 2025

Deadline 14 Oct 2025

Description

G-Could Contract Award to Voicescape Limited Use of an automated resident engagement platform for the purpose of collecting revenues and increasing collection rates for all elements of the Revenues and Benefits division of LBC which is a statutory service, any income received helps to fund other services within the Local Authority.

Scope

Reference
LUTON001-DN791147-18857806
Total value
£84,704.37 excluding VAT
Commercial tool
Standalone contract
Contract dates
02 Dec 2025 to 04 Oct 2027
CPV classifications
48000000 72000000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
14 Oct 2025, 4:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£85k

Award date

13 Nov 2025

Contract start

02 Dec 2025

Contract end

04 Oct 2027

Awarded to