AT1366 - Automated Collection of Council Debt
Estimated value
£85k
Awarded value
£85k
Suppliers
1
Lots
1
Published
13 Nov 2025
Description
G-Could Contract Award to Voicescape Limited Use of an automated resident engagement platform for the purpose of collecting revenues and increasing collection rates for all elements of the Revenues and Benefits division of LBC which is a statutory service, any income received helps to fund other services within the Local Authority.
Scope
- Reference
- LUTON001-DN791147-18857806
- Total value
- £84,704.37 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 02 Dec 2025 to 04 Oct 2027
- CPV classifications
- 48000000 72000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 14 Oct 2025, 4:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£85k
Award date
13 Nov 2025
Contract start
02 Dec 2025
Contract end
04 Oct 2027
Awarded suppliers· 1 supplier
Awarded 13 Nov 2025 · Contract period 02 Dec 2025 — 04 Oct 2027
Other contracts from Luton Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Voicescape Limited· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| GB-Norwich: Income Analytics and Engagement service 2026 | contract | £306k | 07 Jul 2026 |
| GB-Norwich: This is an award against Gcloud 14 RM1557.14 for Income Analytics and Engagement service 2026 | contract | £306k | 08 May 2026 |
| Arrears Management System - Income Analytics & Engagement Services (G-Cloud) | contract | — | 30 Mar 2026 |
| Compliance for responsive repairs and post-inspection damp and mould contact | contract | £52k | 06 Feb 2026 |
| Social Housing Emerging Disrupters 5 Framework | contract | — | 12 Jan 2026 |
| ID510 Rent Analytic Software Via CCS framework | contract | — | 02 Dec 2025 |
| GB-Milton Keynes: Provision of Caseload Manager | contract | £490k | 14 Oct 2025 |
| Automated Dialing for Revenues and Benefits Collection | contract | £45k | 15 Aug 2025 |
| SLH - Services for customer feedback and tenant engagement | contract | — | 24 Jun 2025 |
| Income Analytics Software as a Service | contract | £298k | 20 Jun 2025 |