New Build Customer Care Call Handling and Contractor Management Service
Estimated value
£170k
services
Awarded value
—
Suppliers
0
Lots
1
0 awarded
Published
13 Apr 2021
This is a preliminary market engagement notice
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Description
Trafford Housing Trust (THT) are looking for a single supplier to handle customer calls in relation to new build defects. The successful supplier will liaise with both contractors and sub contractors. They will be required to manage and monitor contractor performance, liaise with customers and THT. Performance reporting and monitoring will be required as well as the ability to provide adhoc / emergency repairs as required.
Scope
- Reference
- ocds-h6vhtk-02a577
- Total value
- £170,000 excluding VAT
- Commercial tool
- Standalone contract
- Main category
- services
- CPV classifications
- 79512000
- Contract locations
- UK