PS.

Tenant Satisfaction Survey

Wythenshawe Community Housing Group (WCHG)contractFind a Tender ↗Ref ocds-h6vhtk-04eb97Procurement Act 2023Light-touch servicesactive

Estimated value

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Awarded value

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Suppliers

1

1 SME

Lots

1

1 awarded

Published

21 Jul 2025

Description

The Tenant Satisfaction Measures introduced on 1st April 2023 consist of a set of perception measures and a set of management measures that all housing associations now need to report on. We are looking to appoint a research company to conduct a survey with our tenants and customers in line with the TSM perception survey guidelines. We have an internal data and insight team and will require access the raw data, as well as the analysis provided by the successful partner. We now have data available from; a trial TSM in October 2022, TSM 2023/24, TSM 2024/25 to measure against any changes. This contract is for the delivery of the first survey in June/July 2025.

Scope

Reference
692
Commercial tool
Standalone contract
Contract dates
15 Apr 2025 to 15 Apr 2026
CPV classifications
79311200
79311210
79342311
79311000
Contract locations
North West England, United Kingdom

Submission & procedure

Procedure
Below threshold - unknown

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

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Award date

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Contract start

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Contract end

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Awarded to
KR
KWEST RESEARCH LIMITED
CH 02400940
SME