Invitation to tender for Audit Wales staff surveys software provision

Wales Audit OfficecontractFind a Tender ↗Ref ocds-h6vhtk-068f9dProcurement Act 2023SME suitableVCSE suitableclosed for bids

View buyer

Estimated value

£60k

services

Awarded value

—

Suppliers

Lots

0 awarded

Published

30 Apr 2026

Deadline 21 May 2026

Description

We require a supplier to provide software to run internal staff surveys at Audit Wales. The successful supplier will provide secure access to a software platform through which Audit Wales staff with administrative permissions can create bilingual staff surveys (Welsh and English), either on a bespoke basis or through using/adapting suggested templates.

Scope

Reference: AW.147.DE
Total value: £60,000 excluding VAT
£72,000 including VAT
Below the relevant threshold
Commercial tool: Standalone contract
Contract dates: 14 Jun 2026 to 14 Jun 2029
Possible extension to 14 Jun 2030
1 x 12 month
Main category: services
CPV classifications: 79311000
Contract locations: Wales, United Kingdom
Particular suitability: Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Award criteria

Criteria the buyer will use to evaluate bids.

Name	Description	Type	Weighting
Total cost	The overall total cost for the provision of the requirement	cost	35.00%
Experience	Evidence of experience in providing similar services to other organisations, including of a similar size to Audit Wales and/or in the public sector, and of operating under relevant professional guidelines, such as the Market Research Society Code of Conduct.	quality	35.00%
Accurate Translation	Evidence of how the supplier will enable accurate translation of free-text comments and the bilingual reporting of results.	quality	10.00%
Demonstration / Q&A Session	Up to the three highest-scoring bidders will be invited to demonstrate their relevant digital software platform and how it meets the specification as follows: Bidders should structure the demonstration around an end-to-end scenario and show the platform in use. As a minimum, the demonstration should evidence how the platform meets the Specification of Requirements in relation to: (i) creating a bilingual (Welsh and English) survey (including page-level language toggling where applicable), using templates and/or bespoke questions. (ii) distribution via unique links (or equivalent) and reminders, including confidentiality/anonymity controls. (iii) participant experience on mobile and accessibility features aligned to WCAG 2.2 AA (or equivalent), including compatibility with commonly used assistive technologies. (iv) live fieldwork monitoring (participation rates and interim reporting); (v) analysis and reporting after fieldwork, including content analysis of free-text responses and calculation of relevant survey metrics; (vi) workflow for redacting free-text comments prior to sharing. (vii) producing and sharing tailored reports with different internal audiences (including role-based access/permissions); and (viii) security and data protection controls available within the platform (e.g., user management, audit trail/logs, data retention/deletion controls) and the ability to insert a link to the WAO privacy notice for a survey. The demonstration should last no longer than 20 minutes. Following the demonstration, bidders will be asked follow-up questions relating to their demonstration.	quality	20.00%

Participation

Conditions suppliers must meet to bid.

None

Submission & procedure

Enquiry deadline: 14 May 2026, 4:00 pm
Submission deadline: 21 May 2026, 1:00 pm
Submission address: https://www.Sell2wales.gov.uk ↗
Electronic submission: Yes
Procedure: Below threshold - open competition