South West London ICB Crisis Cafe Service
Estimated value
—
Awarded value
—
Suppliers
5
Lots
5
Published
11 Mar 2026
Description
NHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston & Richmond. The Recovery /Crisis Cafés provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London. SWL ICB's crisis café model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support
Scope
- Reference
- PRJ2216
- Commercial tool
- Standalone contract
- Contract dates
Initial term of the contract is for 3 years. The Contract may be extended for an additional period(s) of two 12 months, at the sole discretion of the Authority.
- Main category
- services
- CPV classifications
- 85323000
- Contract locations
- London
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 100% | quality | — |
| — | Pass/Fail | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details· 5 awards
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Lots · 5 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Crisis Cafe - Lot 1 Croydon | — | cancelled |
| 2 | Crisis Cafe Service Lot 2 Sutton | — | cancelled |
| 3 | Crisis Cafe Service Lot 3 Kingston and Richmond | — | cancelled |
| 4 | Crisis Cafe Lot 4 Wandsworth | — | cancelled |
| 5 | Crisis Cafe Lot 5 Merton | — | cancelled |