DWP Bulk Mail Postal Service

The Bulk Mail contract covers the collection and delivery of 2nd class mail (including physical mail items up to 2kg). Collections are made from 19 fixed sites and delivered throughout the whole of the United Kingdom. The majority of the mail output is collected from APS print centres (APS being the Department's supplier for Printed Customer Communications). However, there are a number of DWP operational locations that also utilise this service as a cost effective alternative to Royal Mail 2nd class services. The key deliverable is that 99% of mail is delivered to the Royal Mail (RM) Access Point to allow 'Final Mile' delivery by RM to the end customer within agreed timescales. ​