PS.

His Majesty's Courts and Tribunals Service (HMCTS) Service Centre Technology - Work Force Management (WFM) Solution

Ministry of JusticecontractContracts Finder ↗Ref tender_373611/1425715SME suitablecomplete

Estimated value

£185k

Awarded value

£1.8m

Awarded 06 Nov 2024

Suppliers

1

Lots

1

1 awarded

Published

15 Nov 2024

Deadline 06 Aug 2024

Description

A Contact Centre as a Service (CCaaS) solution for use within the Courts and Tribunals Service Centres.

Scope

Reference
tender_373611/1425715
Total value
£185,040 excluding VAT
Commercial tool
Standalone contract
Contract dates
01 Nov 2024 to 31 Oct 2028
CPV classifications
32412100 64200000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
06 Aug 2024, 10:59 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£1.8m

Award date

06 Nov 2024

Contract start

01 Nov 2024

Contract end

31 Oct 2028

Awarded to
NS
NICE Systems UK Ltd