The supply and management of CCTV monitoring staff and OOH calls
Estimated value
—
Awarded value
—
Suppliers
1
Lots
1
Published
27 Feb 2026
Description
Tunbridge Wells Borough Council (the Council) is looking to tender for the supply and the management of CCTV monitoring staff and OOH calls for Tunbridge Wells Borough Council (TWBC) and Tonbridge and Malling Borough Council (TMBC).
Scope
- Reference
- DN784791
- Commercial tool
- Standalone contract
- Contract dates
- 31 May 2026 to 31 May 2028Possible extension to 31 May 2030
Option of 2 annual extensions
- CPV classifications
- 79710000
- Contract locations
- South East England, United Kingdom
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Cost | — | cost | 50.00% |
| Written Quality | Written Quality | quality | 45.00% |
| Interview - Quality | — | quality | 5.00% |
Participation
Conditions suppliers must meet to bid.
Please see tender documents
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
27 Feb 2026
Contract start
31 May 2026
Contract end
31 May 2028
Awarded suppliers· 1 supplier
Awarded 27 Feb 2026 · Contract period 31 May 2026 — 31 May 2028
Other contracts from Tunbridge Wells Borough Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to ENIGMA CCTV LIMITED· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Closed-Circuit Television (CCTV) Monitoring for Stafford Borough | contract | — | 26 Mar 2026 |
| Closed-Circuit Television (CCTV) Monitoring for Stafford Borough | contract | — | 13 Jan 2026 |
| WNC CCTV Monitoring - AWARD | contract | — | 24 May 2024 |
| WNC CCTV Monitoring | contract | — | 24 May 2024 |
| BP1004 - Public Space Surveillance Monitoring Services | call off | £1.3m | 05 May 2023 |
| BP1004 - Public Space Surveillance Monitoring Services | contract | — | 05 May 2023 |
| Public Space CCTV / Security Monitoring Services for Herefordshire Council | call off | £1.7m | 21 Dec 2022 |
| Public Space CCTV / Security Monitoring Services for Herefordshire Council | contract | — | 21 Dec 2022 |
| Monitoring Services for the CCTV Control Room and Mobile Control of Car Parks | contract | — | 09 May 2022 |
| The Supply The Management Of CCTV Monitoring Staff And Out Of Hours Calls For TWBC | contract | — | 11 Mar 2022 |