FCDO Centralised Telephony Operator Service
Foreign Commonwealth and Development OfficecontractContracts Finder ↗Ref tender_478497/1488622complete
Estimated value
£2.5m
Awarded value
£2.5m
Awarded 04 Jun 2025
Suppliers
1
Lots
1
1 awarded
Published
06 Jun 2025
Deadline 08 Apr 2025
Description
Provision of centralised telephony operator services for the Foreign, Commonwealth & Development Office (FCDO), encompassing both dedicated and non-dedicated call handlers responsible for routing calls to the FCDO's principal global telephone number.
Scope
- Reference
- tender_478497/1488622
- Total value
- £2,550,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 25 May 2025 to 24 May 2027
- CPV classifications
- 64200000
Submission & procedure
- Submission deadline
- 08 Apr 2025, 4:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£2.5m
Award date
04 Jun 2025
Contract start
25 May 2025
Contract end
24 May 2027
Awarded to