Provision of an out of hours repair call handling service
Estimated value
—
services
Awarded value
—
Suppliers
1
1 SME
Lots
1
1 awarded
Published
24 Aug 2021
Description
The contract is for an out of hours call handling service; primarily for emergency repairs and emergency situations. It is anticipated the volume of calls will be approximately but not limited to 10,000 calls annually.
Scope
- Reference
- PROC0112
- Commercial tool
- Standalone contract
- Contract dates
Option to extend for up to a period of two x one year periods or part thereof (1+1)
- Main category
- services
- CPV classifications
- 79512000793423007951000070333000
- Contract locations
- Wales
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 70 | quality | — |
| — | 30 | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
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Awarded to