Cambridge City Council - On-hold Music Services 2020
Estimated value
£50k
Awarded value
£50k
Suppliers
1
Lots
1
Published
10 Dec 2020
Description
Cambridge City Council require a managed service for our contact centre's messaging and music on hold to cover the below: \r # Designated & Experienced Account Management \r # Dedicated & Experienced Studio Help Desk \r # Highly Efficient turn-around of Orders < 3 working days with emergency turn around as required \r # Professional Voice Artists \r # High Quality Recordings to Contact Centre Standards\r # Secure Delivery of Recordings via FTP \r # Guaranteed Voice Availability \r # Access to, and use of, non-copyright Music on Hold \r
Scope
- Reference
- CAMBDC001-DN506302-92899746
- Total value
- £50,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 01 Dec 2020 to 30 Nov 2023
- CPV classifications
- 32353000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 05 Nov 2020, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£50k
Award date
07 Dec 2020
Contract start
01 Dec 2020
Contract end
30 Nov 2023