Email Order Automation - Y20048

Commercial ServicescontractContracts FinderRef KENTPS001-DN507304-16093391SME suitablecomplete
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Estimated value

£35k

Awarded value

£27k

Awarded 22 Feb 2021

Suppliers

1

Lots

1

1 awarded

Published

29 Mar 2021

Deadline 26 Nov 2020

Description

KCS receives customer orders via a number of different channels and 25%-30% of those customer orders are received via email. These email orders are received in a number of different formats that include genuine and scanned PDFs, MS Excel, MS Word and within the body of text of the email. KCS is seeking to automate customer orders received via email in order to reduce administration and provide a more robust service to its customers.

Scope

Reference
KENTPS001-DN507304-16093391
Total value
£35,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
04 Jan 2021 to 31 Dec 2025
CPV classifications
48000000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
26 Nov 2020, 2:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£27k

Award date

22 Feb 2021

Contract start

04 Jan 2021

Contract end

31 Dec 2025