IT Service Management Tool
Estimated value
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services
Awarded value
—
Suppliers
1
Lots
1
1 awarded
Published
23 Jul 2024
Description
Topdesk is the IT Service Management Tool (ITSM) used by the Colleague Care Team at NGN to log, manage and close IT incidents that are reported to the team. This ITSM is also used as an asset repository for the IT equipment used in NGN and as a store for Knowledge Base Documents to help the team develop, share and retain knowledge in the systems that NGN use.
Scope
- Reference
- ocds-h6vhtk-0483b2
- Commercial tool
- Standalone contract
- Main category
- services
- CPV classifications
- 72000000
- Contract locations
- North East EnglandNorth West EnglandYorkshire and the Humber
Submission & procedure
- Procedure
- Award procedure without prior publication of a call for competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
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Awarded to
TD
CH 05396062