Digital Customer Relationship Platform

View buyer

Estimated value

£925k

Awarded value

£925k

Awarded 07 Nov 2023

Suppliers

1

Lots

1

1 awarded

Published

13 Feb 2024

Deadline 27 Oct 2023

Description

Provision of a customer management platform that will allow the Council's customers access to Council services via a single account, provide case management and workflow capability

Scope

Reference
22-223
Total value
£924,855 excluding VAT
Commercial tool
Standalone contract
Contract dates
11 Nov 2023 to 10 Nov 2025
CPV classifications
72222300

Submission & procedure

Submission deadline
27 Oct 2023, 4:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£925k

Award date

07 Nov 2023

Contract start

11 Nov 2023

Contract end

10 Nov 2025