Consular Customer Satisfaction Insight - Assistance Cases
Foreign Commonwealth and Development OfficecontractContracts Finder ↗Ref tender_387913/1320088SME suitablecomplete
Estimated value
£1.2m
Awarded value
£1.2m
Awarded 15 Dec 2023
Suppliers
1
Lots
1
1 awarded
Published
29 Feb 2024
Deadline 27 Oct 2023
Description
The Authority has a requirement for continuous qualitative evaluation of Consular assistance services among recent service users. These are primarily British people who have sought our assistance around the world when they have needed help. The research will include ongoing tracking work as well as smaller, ad hoc projects throughout the year.
Scope
- Reference
- tender_387913/1320088
- Total value
- £1,240,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2024 to 29 Jun 2027
- CPV classifications
- 73110000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 27 Oct 2023, 4:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£1.2m
Award date
15 Dec 2023
Contract start
31 Mar 2024
Contract end
29 Jun 2027
Awarded to