Overseas Debt Collection
Estimated value
—
services
Awarded value
—
Suppliers
1
1 SME
Lots
1
1 awarded
Published
10 Sept 2024
Description
SLC would like to appoint a UK based DCA to contact customers who SLC believe are resident overseas. The key objectives of this service are: i)to collect ICR debt and/or ii)to complete customer documentation (OVFA) to confirm the customers’ current circumstances.
Scope
- Reference
- 2023-TR-0043
- Commercial tool
- Standalone contract
- Contract dates
Reprocurement at the end of the contract term
- Main category
- services
- CPV classifications
- 79940000
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Methodology for Service Delivery | 20 | quality | — |
| Approach to Indebtedness | 10 | quality | — |
| Compliance | 10 | quality | — |
| Technical Requirements | 5 | quality | — |
| MI and Reporting | 5 | quality | — |
| Transition | 5 | quality | — |
| Social Value | 10 | quality | — |
| Commercial Response | 35 | cost | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Awarded to