ecm_12348 NASSTAR for Historical Call Recording Storage
Estimated value
£35k
Awarded value
£35k
Awarded 01 Sept 2024
Suppliers
1
Lots
1
1 awarded
Published
22 Oct 2024
Deadline 16 Aug 2024
Description
This service was required beyond the end of the Atos IAS contract to retain IAS historical call recordings. This will enable the Department to respond to potential customer complaints/enquiries in line with the call retention period of two years. Calls will automatically be deleted from the platform when the two year period is reached.
Scope
- Reference
- tender_460388/1417485
- Total value
- £35,400 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 01 Sept 2024 to 05 Sept 2026
- CPV classifications
- 79512000
Submission & procedure
- Submission deadline
- 16 Aug 2024, 10:59 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£35k
Award date
01 Sept 2024
Contract start
01 Sept 2024
Contract end
05 Sept 2026
Awarded to