Casework Assistance services
Estimated value
£850k
Awarded value
£850k
Suppliers
1
Lots
1
Published
19 Sept 2020
Description
The Housing Ombudsman is seeking a supplier who has provided dispute resolution services/investigative services to either an Ombudsman or the regulatory service sector. The successful supplier will be required to review housing complaint case material and to complete a fully documented impartial and fair determination based on the facts of the case. The expected output per month from 01 November 2020 to 30 June 2021 is approximately 75 case completed per month
Scope
- Reference
- BIP526384124
- Total value
- £850,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 15 Sept 2020 to 29 Sept 2022
- CPV classifications
- 75112000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 24 Aug 2020, 11:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£850k
Award date
24 Aug 2020
Contract start
15 Sept 2020
Contract end
29 Sept 2022
Awarded suppliers· 1 supplier
Awarded 24 Aug 2020 · Contract period 15 Sept 2020 — 29 Sept 2022
Other contracts from Housing Ombudsman
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Clanchatton Birmingham Ltd· 2
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Case History Analysis | call off | £180k | 03 Jan 2020 |
| Housing Ombudsman outsourced casework | call off | £180k | 03 Jan 2020 |