Project_25701 USS Business Analyst 2
Department for Work & PensionscontractContracts Finder ↗Ref tender_356250/1205642SME suitablecomplete
Estimated value
£47k
Awarded value
£38k
Awarded 30 Mar 2023
Suppliers
1
Lots
1
1 awarded
Published
20 Apr 2023
Deadline 01 Mar 2023
Description
Provision of a Business Analyst working as part of an internal DWP project team, delivering topics and iterative improvements to the Digital chatbot and end user knowledge held within the ServiceNow toolset, working on a defined set of priorities owned and managed by DWP. Increasing self service and support improvements to the Digital chatbot including the introduction of new topics.
Scope
- Reference
- tender_356250/1205642
- Total value
- £46,740 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 02 Apr 2023 to 06 Jul 2023
- CPV classifications
- 72000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 01 Mar 2023, 11:59 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£38k
Award date
30 Mar 2023
Contract start
02 Apr 2023
Contract end
06 Jul 2023
Awarded to