IWM/2526/DE/3480: Digital Transformation Support Framework (Strategic and Delivery Roles) for IWM - Lot 6 Award Notice

Imperial War MuseumscontractFind a TenderRef ocds-h6vhtk-05debcProcurement Act 2023SME suitablepending
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Estimated value

Awarded value

£278k

Awarded 21 May 2026

Suppliers

3

1 SME

Lots

1

1 awarded

Published

22 May 2026

Description

The Digital Transformation Department at Imperial War Museums (IWM) is seeking to establish a multi-supplier Support Framework to deliver a range of digital services over the next two-to-three years. This Framework will support both planned and reactive requirements across IWM’s digital estate. IWM is looking to engage experienced and capable suppliers who can offer competitive pricing, demonstrate responsiveness, and provide reliable support aligned with IWM’s digital transformation goals. The Lots being procured under this Framework are: Lot 1 – Data Consultancy Lot 2 – Software Engineering including AI Lot 3 – Business Analysis Lot 4 – Project Management & Support Lot 5 – Web Development (Drupal, Shopify, WordPress) Lot 6 – Functional Consultants & Developers for MS Dynamics 365* Suppliers will be appointed to specific service categories (“Lots”), with up to three suppliers selected per Lot. Each Lot will be evaluated independently, and appointment to one Lot does not guarantee selection for any other. Suppliers will be assessed based on their ability to deliver high-quality services, as determined through the evaluation methodology and award criteria outlined in the tender documentation. Interested suppliers are encouraged to review the full tender documentation for detailed requirements and submission guidance.

Scope

Reference
DE3480
Commercial tool
Standalone contract
Contract dates
05 Feb 2026 to 04 Feb 2028
Possible extension to 04 Feb 2029

IWM reserves the right to take up the respective one-year extension period and will notify the Potential Provider up to three months before the start of a respective extension period.

CPV classifications
73210000
79410000
72200000
72212100
73100000
72221000
79411000
72224000
79421000
72413000
72415000
72212480
72212900
Contract locations
UK, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Experience and Capabilityquality15.00%
Proposed Team and Personnel under the Frameworkquality15.00%
Methodology for Project Deliveryquality15.00%
Social Valuequality10.00%
Costcost30.00%
Interviewquality15.00%

Submission & procedure

Procedure
Competitive flexible procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£278k

Award date

21 May 2026

Contract start

09 Jun 2026

Contract end

09 Jun 2028