CO6211 Public Protection Monitoring and Response Service

London Borough of Tower HamletscontractFind a TenderRef ocds-h6vhtk-06bec8Procurement Act 2023SME suitableactive
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Estimated value

£3.1m

services

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

29 Jun 2026

Deadline 03 Aug 2026

Description

This procurement will appoint a single contractor to deliver a 24/7 CCTV Control Centre service. The service will include the provision of suitably trained operators to monitor the Borough’s CCTV systems across Public Realm, Housing, Leisure, Parks, enhanced ANPR and Open Spaces; and third-party sites alongside the delivery of ancillary services such as out-of-hours call handling including noise complaints.

Scope

Reference
CO6211
Total value
£3,052,000 excluding VAT
£3,662,400 including VAT
Above the relevant threshold
Commercial tool
Standalone contract
Contract dates
30 Oct 2026 to 29 Oct 2029
Possible extension to 29 Oct 2030

Up to 12 month extension at the Council's discretion

Main category
services
CPV classifications
32000000
35000000
75000000
92222000
Contract locations
London, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Quality and Social ValueQuality - 60% Social Value - 10%quality70.00%
PricePrice - 30%price30.00%

Participation

Conditions suppliers must meet to bid.

The legal and financial capacity conditions of participation will be clearly set out in the Invitation to Tender document

The technical ability conditions of participation will be clearly set out in the Invitation to Tender document

Submission & procedure

Enquiry deadline
23 Jul 2026, 11:00 pm
Submission deadline
03 Aug 2026, 11:00 am
Submission address
https://www.londontenders.org/
Electronic submission
Yes
Procedure
Open procedure