Passenger Assist survey

Office of Rail and RoadcontractContracts FinderRef ORR/CT/21-102SME suitablecomplete
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Estimated value

£160k

Awarded value

£140k

Awarded 10 Apr 2022

Suppliers

1

Lots

1

1 awarded

Published

29 Apr 2022

Deadline 31 Mar 2022

Description

The overall aim of the passenger assist survey is to compile information about passenger use and experience of the Passenger Assist service offered by train and station operators, in order to monitor those operators' performance over time and ensure that users' needs and expectations are being met on an ongoing basis.

Scope

Reference
ORR/CT/21-102
Total value
£160,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
10 Apr 2022 to 29 Jun 2024
CPV classifications
79311000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
31 Mar 2022, 4:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£140k

Award date

10 Apr 2022

Contract start

10 Apr 2022

Contract end

29 Jun 2024

Awarded to