Leisure Member Bespoke Customer Journey Communication System
Estimated value
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Awarded value
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Suppliers
1
Lots
1
Published
24 Jun 2026
Description
System implementation to utilise existing available datasets to identify individual member usage and preferences and use API's to channel this data into centralised system. This system will then be used to create automated processes to ensure appropriate communications are sent out to individual members. The value over the term of the contract is £237,485.00
Scope
- Reference
- ocds-h6vhtk-06093c
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2026 to 31 Mar 2028Possible extension to 31 Mar 2030
There is the option to extend the term incrementally for a further 12 + 12 months subject to satisfactory contract review and budget availability.
- CPV classifications
- 72268000
- Contract locations
- North West England, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | — | quality | 50.00% |
| Price | — | price | 30.00% |
| Social Value | Social Value | quality | 20.00% |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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