IT Services Assistant
Estimated value
£106k
Awarded value
£54k
Awarded 29 Jun 2021
Suppliers
1
Lots
1
1 awarded
Published
30 Nov 2022
Deadline 31 May 2021
Description
AI Technology and self-service to improve IT support 24/7 while reducing service delivery costs. Solution to allow users to log tickets, check for updates and order equipment via natural language and chat.
Scope
- Reference
- T1671 / CTRR1000974
- Total value
- £106,410 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 30 Jun 2021 to 25 Oct 2022
- CPV classifications
- 48000000 72000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 31 May 2021, 11:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£54k
Award date
29 Jun 2021
Contract start
30 Jun 2021
Contract end
25 Oct 2022
Awarded to