Zendesk Licences (2025)

Government Digital ServicecontractContracts FinderRef WP2266SME suitablecomplete

Estimated value

£1.1m

Awarded value

£1.1m

Awarded 17 Jun 2025

Suppliers

1

Lots

1

1 awarded

Published

15 Jul 2025

Deadline 13 May 2025

Description

To provide Zendesk licences to Government Digital Service (GDS). Zendesk is a user support software product used across GDS to allow staff to provide support to public and government users of products owned by GDS.

Scope

Reference
WP2266
Total value
£1,098,879 excluding VAT
Commercial tool
Standalone contract
Contract dates
30 Jun 2025 to 29 Jun 2027
CPV classifications
72000000
Particular suitability
Small and medium-sized enterprises (SME)

Submission & procedure

Submission deadline
13 May 2025, 10:59 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£1.1m

Award date

17 Jun 2025

Contract start

30 Jun 2025

Contract end

29 Jun 2027

Awarded to